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NS PTC outage yesterday

Posted: Tue Aug 29, 2023 7:54 am
by David Collins
https://railfan.com/norfolk-southern-sn ... ol-outage/

As somebody put it on Facebook yesterday; a complete and total standstill. It stretched beyond PTC, the whole mainframe was down too.

Re: NS PTC outage yesterday

Posted: Tue Aug 29, 2023 10:12 am
by DaveO
ns wasn't the only place with issues. may have been a full-on cyber attack yesterday.

Re: NS PTC outage yesterday

Posted: Wed Aug 30, 2023 10:02 am
by TSS
DaveO wrote:
Tue Aug 29, 2023 10:12 am
ns wasn't the only place with issues. may have been a full-on cyber attack yesterday.
Yet they are claiming it wasn’t. I don’t want to accuse them of lying, but I still can’t fathom how it could be anything but a cyber attack. How can you design a mission critical system (systems!) so poorly that a failure can take down the entire company? I wonder the same thing about Amtrak’s PTC failure earlier in the year.

If it was a vendor failure or a design flaw, there would be PR platitudes to the effect of “we are taking steps to ensure this doesn’t happen again….” Instead, silence.

Re: NS PTC outage yesterday

Posted: Wed Aug 30, 2023 1:21 pm
by ~Z~
TSS wrote:
Wed Aug 30, 2023 10:02 am
How can you design a mission critical system (systems!) so poorly that a failure can take down the entire company?
Lolz... it happens, time and time again. Minor things like a vendor making a change to a piece of network router hardware can bring down communication to all company devices. I've seen it happen, time and time again.

Re: NS PTC outage yesterday

Posted: Wed Aug 30, 2023 1:40 pm
by DaveO
was a programmer for ma bell many years ago.
1st line of defense was hope nobody tried :shock: