I rode Amtrak and I have a lot to say...
Posted: Fri Sep 09, 2022 8:03 pm
I mentioned a while ago that I would be riding Amtrak to Chicago from the Detroit area, and have never gotten around to debriefing the trip, the trip itself was enjoyable, but how was the ride?
I got on the train in Troy, Michigan (Amtrak Code: TRM). The train I was riding to Chicago was Amtrak P351-11 (I rode on the 11th of August). Our train consisted of Amtrak Charger #4617 and an all Horizon consist. I decided to shell out a few extra bucks and paid for a business class ticket alongside my dad.
The last time I rode Amtrak, we were booked into Coachclass (which is Amtrak's nickname for economy). I remember that trip vividly and I will say there was almost no difference other than the seating configuration of the cars, which was 2-1 in Business and 2-2 in Coach. Also, unlimited coffee/hot drinks were available, and my dad did NOT pass that up
I spent most of the ride to Chicago working on video projects for YouTube, Watching the countryside pass by and chatting with a buddy of mine who happened to be a conductor on the train to battle creek.
All was well until we got to Jackson. We ended up sitting at the station for roughly 25 minutes because something happened with the ITCS system on the lead unit. Thankfully we would have no more issues with THAT on the trip, keyword in there is THAT.
At Battle Creek, My buddy got off the train, briefed with the new crew and they came aboard, the guys that got onboard in Jackson were great. However, NS had other plans, we went through roughly 8 slow orders from CP 482 all the way to Union Station, two of them were at walking speed, however, we were in no hurry to get to our hotel. We arrived roughly 45 minutes late, with the 110 Mph stretch starting in Albion, we made up most of our time with that.
I did some various railfanning in/around Chicago and it was all in all a very enjoyable trip.
However, the ride back was not so enjoyable.
While my dad sat in the metropolitan lounge (which if you have a same-day business class ticket, you're automatically booked in). I decided to railfan in Union Station. Where I learned something, you ARE allowed to railfan on the platforms there. However only on the platforms that have a metra train on them.
I then found out that things were about to get exciting. It was roughly 3:30 PM CST and Amtrak #49 had just departed Elkhart, over 6 hours LATE. This was due to a derailment on the NS Chicagoline near South Bend. How they got 49 around the derailment site is anyone's guess.
I was then told that all Metra trains going North on the CP were canceled due to a Metra train picking a switch open. This switch apparently was on the connection track out of Chicago that Metra/Amtrak uses to get on the CP to go North out of Chicago. So that's Oopsie #1.
Oopsie #2 made me seriously think about canceling my ticket and booking a Delta flight home. Amtrak Empire Builder #7 had just departed Union Station, with NO last call boarding announcement, which left 2 dozen people behind. I decided to pitch in and help because the staff wasn't doing anything about it. I redirected the people to the ticket counter and told them that was all I could do. I was appalled by this, and I was definitely concerned that something would happen with our train (which was P354-14).
Just a few minutes later after that drama, I decided to go back out on the platform to see what else was happening. Not much did, other than a Metra inbound with the Milwaukee Road heritage unit leading. This is when I found out that an outbound going on the BNSF I had JUST filmed departing had just suffered a full-on electrical failure departing Union Station, blocking several crossovers in the process. Therefore nothing could go in/out of the station on the BNSF/Metra side. Thankfully that didn't affect Amtrak too much.
The determining factor as to if I was going to be riding in Business Class on Amtrak or Economy on a Delta CRJ-900 was if the Blue Water (which departs around an hour and a half earlier than 354 does) departed on time and wasn't stopped by NS, which it did depart on-time and actually got to Porter Junction early. Which gave me a huge sigh of relief. We boarded the train, and the conductor even opened the other side door of the vestibule so I could snap a quick photo of a CDOT P40 coming back from Boston on the just arrived Late-for-sure limited. Our train consisted of Charger #4618, an AmCafe/Business Class and 4 horizons.
The ride home was good, pretty much a repeat of the ride out to Chicago. However I had no crew friends on board on this leg back, oh well.
To sum it all up. It was a great trip, the ride out was great and the crews were nice, but the service at Union Station made me seriously question Amtrak's commitment to their customers, I never found out what happened as to them getting a refund or something along those lines, but I hope they did.
I got on the train in Troy, Michigan (Amtrak Code: TRM). The train I was riding to Chicago was Amtrak P351-11 (I rode on the 11th of August). Our train consisted of Amtrak Charger #4617 and an all Horizon consist. I decided to shell out a few extra bucks and paid for a business class ticket alongside my dad.
The last time I rode Amtrak, we were booked into Coachclass (which is Amtrak's nickname for economy). I remember that trip vividly and I will say there was almost no difference other than the seating configuration of the cars, which was 2-1 in Business and 2-2 in Coach. Also, unlimited coffee/hot drinks were available, and my dad did NOT pass that up
I spent most of the ride to Chicago working on video projects for YouTube, Watching the countryside pass by and chatting with a buddy of mine who happened to be a conductor on the train to battle creek.
All was well until we got to Jackson. We ended up sitting at the station for roughly 25 minutes because something happened with the ITCS system on the lead unit. Thankfully we would have no more issues with THAT on the trip, keyword in there is THAT.
At Battle Creek, My buddy got off the train, briefed with the new crew and they came aboard, the guys that got onboard in Jackson were great. However, NS had other plans, we went through roughly 8 slow orders from CP 482 all the way to Union Station, two of them were at walking speed, however, we were in no hurry to get to our hotel. We arrived roughly 45 minutes late, with the 110 Mph stretch starting in Albion, we made up most of our time with that.
I did some various railfanning in/around Chicago and it was all in all a very enjoyable trip.
However, the ride back was not so enjoyable.
While my dad sat in the metropolitan lounge (which if you have a same-day business class ticket, you're automatically booked in). I decided to railfan in Union Station. Where I learned something, you ARE allowed to railfan on the platforms there. However only on the platforms that have a metra train on them.
I then found out that things were about to get exciting. It was roughly 3:30 PM CST and Amtrak #49 had just departed Elkhart, over 6 hours LATE. This was due to a derailment on the NS Chicagoline near South Bend. How they got 49 around the derailment site is anyone's guess.
I was then told that all Metra trains going North on the CP were canceled due to a Metra train picking a switch open. This switch apparently was on the connection track out of Chicago that Metra/Amtrak uses to get on the CP to go North out of Chicago. So that's Oopsie #1.
Oopsie #2 made me seriously think about canceling my ticket and booking a Delta flight home. Amtrak Empire Builder #7 had just departed Union Station, with NO last call boarding announcement, which left 2 dozen people behind. I decided to pitch in and help because the staff wasn't doing anything about it. I redirected the people to the ticket counter and told them that was all I could do. I was appalled by this, and I was definitely concerned that something would happen with our train (which was P354-14).
Just a few minutes later after that drama, I decided to go back out on the platform to see what else was happening. Not much did, other than a Metra inbound with the Milwaukee Road heritage unit leading. This is when I found out that an outbound going on the BNSF I had JUST filmed departing had just suffered a full-on electrical failure departing Union Station, blocking several crossovers in the process. Therefore nothing could go in/out of the station on the BNSF/Metra side. Thankfully that didn't affect Amtrak too much.
The determining factor as to if I was going to be riding in Business Class on Amtrak or Economy on a Delta CRJ-900 was if the Blue Water (which departs around an hour and a half earlier than 354 does) departed on time and wasn't stopped by NS, which it did depart on-time and actually got to Porter Junction early. Which gave me a huge sigh of relief. We boarded the train, and the conductor even opened the other side door of the vestibule so I could snap a quick photo of a CDOT P40 coming back from Boston on the just arrived Late-for-sure limited. Our train consisted of Charger #4618, an AmCafe/Business Class and 4 horizons.
The ride home was good, pretty much a repeat of the ride out to Chicago. However I had no crew friends on board on this leg back, oh well.
To sum it all up. It was a great trip, the ride out was great and the crews were nice, but the service at Union Station made me seriously question Amtrak's commitment to their customers, I never found out what happened as to them getting a refund or something along those lines, but I hope they did.